Support
Your questions answered
Frequently asked questions
How do I contact you ?
Address: Unit 57, Westside Business Park, Old Kilmeaden Road, Waterford. X91 XW82
I have a problem with my Internet Connection
The first thing to do is reboot your connection.
Where is my Wifi Password ?
Its located underneath your router.
Can I get a static IP address.
Yes. Please email support@premiernet.ie. A 5EUR monthly charge applies for domestic customers.
What is your SMTP server ?
mail1.premierbroadband.net
The Wifi signal cannot reach one room in my house.
This is a limitation of all wireless routers. A wireless powerline extender will help resolve this issue. An example of one is here.